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All Labs features are experimental and are subject to termination at any time. Gmail's spam filtering features a community-driven system: when any user marks an email as spam , this provides information to help the system identify similar future messages for all Gmail users. Gmail Mobile is a version of Google's Gmail email service. It is a free service, developed to provide access to Gmail from mobile devices such as cell phones, or smartphones. Gmail Mobile offers many of the features as Gmail delivered effectively to smaller, mobile screens.
Users have the ability to compose, read, archive, reply, forward, mark unread, add a star, add custom labels or trash email messages. In order to use the service a user will need a Gmail account and a mobile device that meets the following requirements:. Gmail Mobile was released on December 16, , and is available in more than 40 languages. On April 3, , Google announced a new two-pane layout designed specifically for the iPad.
It is delivered automatically to Gmail website users who are signed in using the device's Safari browser; they may choose to revert to the traditional layout or use the native IMAP client. A new Gmail gadget for iGoogle uses interface elements from Gmail mobile, which includes the two pane layout.
On February 9, , Google commenced their new service, Google Buzz, which integrates with Gmail allowing users to share links and media, as well as status updates. In August , Google released a plugin that provides integrated telephone service within Gmail's Google Chat interface. This service initially lacked an official name, with Google referring to it as "Google Voice in Gmail chat" and also "Call Phones in Gmail", [ 34 ] [ 35 ] [ 36 ] but is now called Google Video and Voice Chat.
The service allows people to make free calls from their Gmail account to U. The service logged over 1 million calls in 24 hours on 26 August On April 11, Google engineer Sundar Pichai revealed that Google employees had been testing the app together with offline versions of Google Docs and Google Calendar for months and that the apps would be launched in the summer of The Gmail interface differs from other Webmail systems with its focus on search and its "conversation view" of email, grouping several replies onto a single page.
Gmail's user-experience designer, Kevin Fox, intended users to feel as if they were always on one page and just changing things on that page, rather than having to navigate to other places. The idea for Gmail was pitched by Rajen Sheth during an interview with Google, [ 41 ] and went on to be developed by Paul Buchheit several years before it was announced to the public.
Initially the e-mail client was available for use only by Google employees internally. Google announced Gmail to the public on April 1, Before its acquisition by Google, the gmail. After moving to a different domain, that service has since been discontinued.
When attempting to create a Gmail account from some countries, Google requires a mobile phone number that supports text messaging. In other countries this is not required for sign-up, according to Google due to service limitations. If you don't have a phone, you may want to ask a friend if you can use his or her number to receive a code. In some cases, Google may allow a certain number of accounts to be created per IP address without requiring a phone number.
In certain countries, one can also request a voice call with a verification code as an alternative to the text message. Voice calls are only available during certain hours and will not be listed as an option outside those hours. On April Fools' Day , Google made fun of Gmail by introducing "Gmail Paper", where a user could click a button and Gmail would purportedly mail an ad-supported paper copy email archive for free.
On April Fools' Day Google introduced a fake service, "Gmail Custom Time", which would allegedly allow a user to send up to ten e-mails per year with forged timestamps. The hoax stated that by bending spacetime on the Google servers, the e-mails actually get routed through the fourth dimension of time itself before reaching their intended recipient. It appeared to work by analyzing messages for the emotions expressed in the message and either providing advice to the user or automatically responding to the message.
On April Fools' Day Google introduced a service called Gmail Motion which allowed users to navigate emails, send and even dictate messages through the user's physical actions using webcams. For example, to send an email, the user would perform the action of licking a stamp, and posting it.
The contacts application is integrated into other Google services, such as Google Docs. Users granted access to the new version were given a link at the top-right corner which read "Newer Version". As of December , most new registrations in English US along with most pre-existing accounts are given the new interface by default when supported.
In privacy advocates also regard the lack of disclosed data retention and correlation policies as problematic. Google has the ability to combine information contained in a person's e-mail messages with information from Internet searches. Google has not confirmed how long such information is kept or how it can be used. One of the concerns is that it could be of interest to law enforcement agencies. More than 30 privacy and civil liberties organizations have urged Google to suspend Gmail service until these issues are resolved.
Less specifically, Google have stated that they will "make reasonable efforts to remove deleted information from our systems as quickly as is practical. Google defends its position by citing their use of email-scanning to the user's benefit. Google states that Gmail refrains from displaying ads next to potentially sensitive messages such as those that mention tragedy, catastrophe, or death.
Gmail accounts of human rights activists in China were hacked in sophisticated attacks — thought to use phishing and exploit a vulnerability in Internet Explorer [ 69 ] [ 70 ] [ 71 ] — in late Any web mail or other mail system which stores and retains user's email contents is an attractive target for such attacks, but Gmail is popular with security-conscious users because of its early HTTPS secure encrypted connection support, and its more-recent HTTPS-only default setting.
The launch of Google Buzz as an opt-out social network immediately drew criticism for violating user privacy because it automatically allowed Gmail users' contacts to view their other contacts. Gmail does not allow users to send or receive executable files or archives containing executable files if it recognizes the file extension as one used for executable files or archives.
By design, Gmail does not deliver all of a user's e-mails. When downloading mail through POP or IMAP access, Gmail fails to deliver messages that users have sent to themselves if the client has a copy of it already. Before September 29, , Gmail sorted e-mail only by conversations threads , which can be a problem for large conversations. For example, if a user sends a query to a large group of people, all of the responses are stored in a single conversation that is impossible to break apart.
There is no way to search for responses from one user without getting the entire conversation. While deletion of individual e-mails is possible, most operations, such as archiving and labeling, can be performed only on whole conversations.
Conversations cannot be split up or combined. Gmail has been unavailable on several occasions. On February 24, , the Gmail service was offline for 2 hours and 30 minutes, preventing millions of users from accessing their accounts.
People who rely entirely on Gmail for business purposes complained about these outages. Later that day, a Google vice president, Ben Treynor, explained that the problem, which ultimately resulted in about minutes of outage, was caused by overloaded routers, triggered by a routine configuration change which added more router load than expected.
Treynor wrote, "Gmail remains more than In , Google continued to experience outages across its network, leaving users without access to their email, calendars, and virtual files. Key outage dates include: [ 85 ]. If an algorithm detects what Google calls "abnormal usage that may indicate that your account has been compromised", the account can be automatically locked down for between one minute and 24 hours, depending on the type of activity detected. Listed reasons for a lock-down include: [ 87 ].
Prior to July , any email sent through the Gmail interface included the Gmail. For example, an email sent with an external "from" address using Gmail could be displayed to a receiving e-mail client user as From user gmail. By exposing the Gmail address, Google claimed that this would "help prevent mail from being marked as spam". On July 30, , Gmail announced an update to resolve this issue.
Gmail has drawn many favorable reviews from users for generous space quotas and unique organization. The domain gmail. German users who were already registered were allowed to keep their old addresses. The domains are interchangeable so users obliged to use the googlemail.
When registering for an online service, Google Mail users must use the googlemail. The German naming issue is due to a trademark dispute between Google and Daniel Giersch, who owns a German company called "G-mail" which provides the service of printing out e-mail from senders and sending the print-out via postal mail to the intended recipients.
In February Google filed legal action against the owners of gmail. Gmail supports two-step verification , an optional additional measure for users to protect their accounts when logging in. Once enabled, users are required to verify their identity using a second method after entering their username and password when logging in on a new device.
Using a security key for two-step verification was made available as an option in October If an algorithm detects what Google calls "abnormal usage that may indicate that your account has been compromised", the account can be automatically locked down for between one minute and 24 hours, depending on the type of activity detected. Listed reasons for a lock-down include: . Each one of the images is given a unique numerical number known as a hash.
Google then scans Gmail looking for the unique hashes. When suspicious images are located Google reports the incident to the appropriate national authorities. The idea for Gmail was developed by Paul Buchheit several years before it was announced to the public.
The project was known by the code name Caribou. During early development, the project was kept secret from most of Google's own engineers. This changed once the project improved, and by early , most employees were using it to access the company's internal email system. Gmail was announced to the public by Google on April 1, as a limited beta release.
Google acknowledged the issue and helped users with workarounds. Gmail exited the beta status on July 7, Prior to December , users had to approve to see images in emails, which acted as a security measure. This changed in December , when Google, citing improved image handling, enabled images to be visible without user approval.
Images are now routed through Google's secure proxy servers rather than the original external host servers. In June , Google announced that Gmail had million active users globally. Before the introduction of Gmail, the website of product and graphic design from Gamil Design in Raleigh, North Carolina received 3, hits per month.
A Google engineer who had accidentally gone to the Gamil site a number of times contacted the company and asked if the site had experienced an increase in traffic. In fact, the site's activity had doubled. Two years later, with , hits per month, the Internet service provider wanted to charge more, and Gamil posted the message on its site "You may have arrived here by misspelling Gmail.
Google's mail servers automatically scan emails for multiple purposes, including filtering spam and malware, and until adding context-sensitive advertisements next to emails. In , thirty-one privacy and civil liberties organizations wrote a letter calling upon Google to suspend its Gmail service until the privacy issues were adequately addressed.
The letter also called upon Google to clarify its written information policies regarding data retention and data sharing among its business units. The organizations also voiced their concerns about Google's plan to scan the text of all incoming messages for the purposes of ad placement, noting that the scanning of confidential email for inserting third-party ad content violates the implicit trust of an email service provider.
On June 23, , Google announced that, later in , it would phase out the scanning of email content to generate contextual advertising , relying on personal data collected through other Google services instead. The company stated that this change was meant to clarify its practices and quell concerns among enterprise G Suite now Google Workspace customers who felt an ambiguous distinction between the free consumer and paid professional variants, the latter being advertising-free.
In March , a former Gmail user in Texas sued Google, claiming that its Gmail service violates users' privacy by scanning e-mail messages to serve relevant ads. In July , some California residents filed two class action lawsuits against Google and Yahoo!
A court filing uncovered by advocacy group Consumer Watchdog in August revealed that Google stated in a court filing that no "reasonable expectation" exists among Gmail users in regard to the assured confidentiality of their emails. Just as a sender of a letter to a business colleague cannot be surprised that the recipient's assistant opens the letter, people who use web-based email today cannot be surprised if their communications are processed by the recipient's ECS [electronic communications service] provider in the course of delivery.
A Google spokesperson stated to the media on August 15, that the corporation takes the privacy and security concerns of Gmail users "very seriously. Google updated its terms of service for Gmail in April to create full transparency for its users in regard to the scanning of email content. The relevant revision states: "Our automated systems analyse your content including emails to provide you personally relevant product features, such as customised search results, tailored advertising, and spam and malware detection.
This analysis occurs as the content is sent, received, and when it is stored. In response to the update, Jim Killock, executive director of the Open Rights Group, stated: "The really dangerous things that Google is doing are things like the information held in Analytics, cookies in advertising and the profiling that it is able to do on individual accounts". In , Microsoft launched an advertising campaign to attack Google for scanning email messages, arguing that most consumers are not aware that Google monitors their personal messages to deliver targeted ads.
Microsoft claims that its email service Outlook does not scan the contents of messages and a Microsoft spokesperson called the issue of privacy "Google's kryptonite. No humans read your e-mail or Google Account information in order to show you advertisements or related information. An automated algorithm — similar to that used for features like Priority Inbox or spam filtering — determines which ads are shown.
In January , Google detected a "highly sophisticated" cyberattack on its infrastructure that originated from China. The targets of the attack were Chinese human rights activists, but Google discovered that accounts belonging to European, American and Chinese activists for human rights in China had been "routinely accessed by third parties". Additionally, Google stated that their investigation revealed that "at least" 20 other large companies from a "wide range of businesses" - including the Internet, finance, technology, media and chemical sectors — had been similarly targeted.
Google was in the process of notifying those companies and it had also worked with relevant US authorities. In light of the attacks, Google enhanced the security and architecture of its infrastructure, and advised individual users to install anti-virus and anti-spyware on their computers, update their operating systems and web browsers, and be cautious when clicking on Internet links or when sharing personal information in instant messages and emails. The February launch of Google Buzz , a former social network that was linked to Gmail, immediately drew criticism for publicly sharing details of users' contacts unless the default settings were changed.
After publication of the article, Google reached out to ProPublica to say that the merge would not include Gmail keywords in ad targeting. Gmail suffered at least seven outages in alone, causing doubts about the reliability of its service. Google stated in a blog post that "email was never lost" and restoration was in progress.
Google has stated that "Gmail remains more than Manjoo explained: "The problems is, when you try to send outbound mail from your Gmail universal inbox, Gmail adds a tag telling your recipients that you're actually using Gmail and not your office e-mail. If your recipient is using Microsoft Outlook , he'll see a message like, 'From youroffice domain.
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