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Tech Support AppleCare Protection Plan for Mac provides you with 3 years of telephone tech support, offering direct telephone access to Apple experts for questions on a wide range of topics whether you're home, in the office or on the go. Depending on your geographic location, you'll have the following options in the event your Mac needs a hardware repair: Onsite repair for desktop computers: Request that a technician come to your work site1 Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider What's Covered for Macs?
The AppleCare Protection Plan for Apple displays repair service covers: Your Apple display Built-in camera, mic, and speakers Included power cord For additional information, and to find specific terms for your region, click here. When should you buy AppleCare and how much should you pay? However, Apple Authorized Resellers often offer compelling incentives for customers to purchase their plans at the same time they purchase their Mac.
Apple Support app updated with pricing estimates, new text entry option 2 months ago. Apple Support app updated with pricing estimates, new text entry option Apple has updated its Apple Support app with a new feature that allows users to get pricing estimates for specific repairs and service options.
By Mike Peterson 2 months ago. If Apple replaced your iPhone or Mac, expect an email about a class action settlement 2 months ago. By Christine McKee 4 months ago. By William Gallagher 4 months ago. Apple Business Essentials service includes device management, onsite Apple repairs 5 months ago.
Apple Business Essentials service includes device management, onsite Apple repairs Apple has announced a new service dubbed Apple Business Essentials, which packages device management, Apple Support, and iCloud into a single flexible subscription plan for enterprise users. Apple gives you not one, but two, ways to buy AppleCare Plus For Mac, and both left me asking questions. Instead of just thinking about the short-term protection, and moving on, I started wondering about how it all works.
This is probably because I think of a laptop especially one this expensive as a long-term project. And so I dove in to the complexities of it all to figure out the ins and outs of AppleCare Plus for the Mac. The proverbial sirens started flashing in my brain once I'd read "Annual coverage until cancelled," because of the lack of explanation of two things. When I first tried to get help from Apple support via text and phone representatives, I talked with some people who were a bit unsure.
One seemed to think it could go on indefinitely, and another started talking about monthly payments. When I started poking around Apple's own site, I found the following language on this page about Extend your AppleCare Plus coverage :.
So, I went out to my local Apple store, set an appointment up and expected answers, which I actually got. The knowledgable Alison explained that Apple devices can stay in AppleCare, as long as Apple's still got the parts necessary. Once a device's repair parts are no longer around, a piece of Apple hardware becomes "vintage," Alison's word the timing can vary greatly, but California law requires Apple to allow for "service and parts may be obtained for longer, as required by law or for up to 7 years.
The window for a extended battery-only repair is wider, as Apple claims "up to 10 years. This is simpler. And while the checkout page at Apple didn't explain this, you will be able to move to the annual AppleCare Plus for Mac plan once you're out of this three-year window.
For what it's worth, I went with this plan. My last MacBook Pro lasted 9 years, but required some maintenance along the way, so I know I will to have support for at least the next three years. All that said, there's the matter of how your AppleCare Plus for Mac plan ends. If you have the three-year plan, it will just end at the end of that time though you could reach out to Apple to switch to annual.
But if your AppleCare must end because of the parts issues mentioned above, you will be informed about it within 60 days. Then, you will be given a prorated refund based on the amount of time left in your plan.
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Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. You can buy coverage on a fixed term plan or on an annual plan that will automatically renew until cancelled. Pricing below is for the latest Mac systems.
For more details on the latest Mac systems, see apple. For information on how to renew an existing plan, click here. For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server.
AppleCare Products. Buy Now buy applecare products. Service and support from the people who know your Mac best. Mac Display. Watch the film about AppleCare Mac. Apple-certified service and support coverage. Get up to 2 incidents of accidental damage protection every 12 months 1. Unsourced material may be challenged and removed.
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Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage or external enclosure damage, or. Damage to Mac computers and accessories due to liquid exposure is not covered by the Apple One (1) Year Limited Warranty or the AppleCare. Coverage for two incidents of accidental damage (subject to a service fee of $99 for screen damage or $ for other damage). You'll get.